MeetAndGreetTicket.com - Frequently Asked Questions
How does MeetAndGreetTicket.com offer so many tickets at such a low price?
- We do not advertise much, relying instead on word of mouth
- We keep out overhead costs low, so we can pass the savings on to our customers
- We have a large pool of sellers on our website. Competition makes prices go down!
How do I know the tickets are authentic?
Every Ticket that is sold off of this site is backed by our 100% money back guarantee. We pre-screen everyone who is listing tickets on our site, and they are all safe retailers to buy from.
What are your hours?
Customer Service: Monday-Friday 10-5pm PST
Order Processing: Monday-Sunday 10-5pm PST
How do I contact MeetAndGreetTicket.com?
You can call us at 855-315-0431 or email us at firstname.lastname@example.org!
What are ticket-fast tickets/paper tickets?
Ticketfast tickets are tickets that when the original buyer purchased them they selected them to be e mailable (ticketfast). Paperless tickets are tickets where you will have to meet the buyer at the venue to pick them up, this is because the buyer has to be there in person to pick them up with their ID.
Why is there a service fee?
Our Service Fees help us guarantee every ticket on the site, it also goes toward the 3-4% service fee from our merchant, helps us to keep the site up to date, and the rest is how we make our money.
What is a ticket broker?
Ticket Brokers should really be thought of as a Ticket Super Shopper... Sounds a bit funny....but that bit of funny can literally save you up to 50% off tickets to your favourite events. Ticket Brokers search high and low to find the best seats at the best prices. Here is a perfect example: Go to Ticketmaster and you can get tickets to the marlin games box seats for $110 each... but if you look at our site you can see those same boxes for $55 each. Why is this?... Its because we sell for those same sellers and their competition... so prices go for real low.
Why are the ticket prices sometimes above/below face value?
When buying tickets on our site please know that tickets MAY be above face value.The price of the ticket may be higher or lower then face because of various factors. What Event is it, is it sold out?, is it a rival team, how long has it been since the person or event has been there, how many tickets are on the market, what is the original face value, when did it go on sale, and How hot is this event?
What type of payment do you accept?
Visa, MasterCard, Amex, Discover, and any Debit/Bank card bearing those names.
Is the price per ticket or for the pair of tickets?
Prices listed are per ticket.
Are the seats together?
They will always be together if ordered together (unless otherwise stated in the ticket notes).
Are there any returns, exchanges, or cancellations?
ALL SALES ARE FINAL. If the concert or event has been postponed, your tickets will be good for the new date. If the concert/event has been completely cancelled, please allow 5-10 business days to get a refund. If you do not receive your refund within this time frame, please call us at 855-315-0431.
The game/event is scheduled to take place within the 2 days - do I have time for delivery?
We can get something from Washington state at 8pm to New York by 8am the very next day. We offer Overnight Delivery for $20 and Express Saver delivery for $15. Other services will cost additional.
Can you combine shipping on multiple orders?
Yes, we will combine shipping on your multiple orders if it is available.
When will my tickets ship?
Your tickets will ship on or before the estimated ship date. If you have any questions or concerns, please don't hesitate call us at 855-315-0431.
What is your guarantee?
Our guarantee is that your tickets will be authentic, seats together (if ordered together), and will arrive on time for the event...or your money back!
What if my event is cancelled?
If your event is cancelled, you are entitled to a full refund (minus shipping costs, if your tickets were shipped to you).
What if my event is postponed?
If your event is postponed, your tickets will be good for the new event date.
PRIVACY AND SECURITY
How do I know that my information is secure?
During the checkout process our site your purchase is secured by Control Scan. If you look in the address bar you will notice that the http is now https , that "s" stands for SECURE. When a connection is secure that means that all of your information is encrypted and can not be seen.
Do you share or sell my info?
WE DO NOT SELL ANY INFORMATION TO ANYONE. ALL OF YOUR INFORMATION IS KEPT ON OUR SECURE (128 BIT ENCRYPTION) SERVER. We would only use your information to improve your experience on our site next time.